For the purposes of European Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, we provide you with the following basic information on the processing and protection of personal data that you may have voluntarily provided:

Who is responsible for the treatment?

Company name: BRYAN FOOTWEAR, S.L.

CIF: B54806732 
Registered office: C/ Fábrica de la Luz, 10, Polígono Industrial Tres Hermanas II, 03680 Aspe (Alicante) 
Phone: 966 65 55 63 
Fax: 966 65 55 64 
E-mail: info@bryanstepwise.com 
Website: www.bryanstepwise.com

I can consult more information about the controller in the General Conditions.

 

How have we obtained your data and what data do we process?

The personal data you provide voluntarily are collected through the forms that appear on the website. The data provided belong to the following data categories:

Identification details: name, ID and date of birth

Contact details: telephone, e-mail and postal address.

The controller shall not process information belonging to categories of data specially protected for the purposes of this processing.

 

For what purposes do we process your data?

The data provided by you are processed for the following purposes:

Manage the sales service of the products contained in our website (e-commerce), including order confirmation and delivery.

Attend and respond in a personalized way to the changes and returns of the products (after sales service)

Attend, answer and manage your doubts and queries about our products and services, sometimes by conducting surveys and reviews.

Improve the browsing experience on our website and contact with our company.

Participate in contests and raffles and send you commercial communications such as offers, discounts, newsletter and others.

 

What legitimizes us to process your personal data?

The controller is entitled to process his data on the basis of the execution of a sales contract in compliance with the legal business established between the buyer (the interested party) and the seller (the responsible party).

The person responsible is also entitled on the basis of his express consent freely given, specific, informed and unambiguous when checking the appropriate box to improve the browsing experience on our website and contact with our company, participate in contests and raffles and send you commercial communications such as offers, discounts, newsletter and others.

 

How long will we keep your data?

The data will be kept in our files for as long as necessary to carry out the purposes of processing.

In any case, your data will be retained during the following periods in accordance with the legal obligations outlined:

In accordance with Royal Decree 1619/2012 of 30 November, approving the regulation governing billing obligations, in the case of a natural person the issuer or receiver, the retention period of the invoice shall be five years from its issue

In accordance with Article 32 of the Commercial Code, your personal data will be kept for the duration of the contractual relationship and thereafter for the period of six years.

In accordance with the Money Laundering Prevention Regulations, documentation formalizing compliance with the obligations set forth in the Law, which may contain personal data, shall be kept for a minimum period of 10 years.

The data used to send commercial communications will be retained as long as it is not deleted from our newsletters.

 

To whom do we give your details?

Your personal data will not be passed on to third parties, except by legal obligation to the competent authorities.

 

Who can access your data?

Access to your personal data on behalf of third parties shall in any case be regulated by an agreement between the controller and the processor defining which data can be accessed and processed, based on the principle of data minimisation and quality.In addition, the controller shall ensure that data controllers provide security in the processing of data and take appropriate technical and organisational measures to that end.

The processors who may have access to your data are the IT services company, for the provision of the maintenance service of the computer equipment and the implementation of the necessary security measures, the transport and courier company, for the provision of the product and delivery service at the home of the person concerned, and the mailing company for the provision of the service of sending commercial communications and newsletter.

 

What are your rights as an interested one?

The data subject may exercise the following rights with respect to his personal data vis-à-vis the controller:

To obtain confirmation as to whether or not we process personal data concerning you.

To unsubscribe from commercial communications.

To access your personal data and to obtain a copy of the data subject to processing.A solicitar la rectificación de los datos inexactos o su actualización.

To request the deletion of data when they are no longer necessary for the purposes for which they were collected. As a consequence of the application of the right to delete the processing of personal data in the online environment, the interested parties have the right to be forgotten.

To object to the processing of your personal data.

In certain circumstances, to request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.

In order to exercise any of the rights granted to the interested party, you may send your application indicating your name together with a copy of the ID and the right you wish to exercise via info@bryanstepwise.com

 

What other avenues of complaint do I have at my disposal?

If you consider that your rights have not been properly respected, you can lodge a complaint with the competent national authority, the Spanish Data Protection Agency, through the established procedures and which you can consult on its website www.agpd.es